Claims Management: SERVPRO Offers a Streamlined Approach

2/15/2022 (Permalink)

Commercial water damage in Garland, TX.

SERVPRO Offers a Streamlined Approach

While working on an insurance claim is tedious and often time and life-consuming, there are ways to streamline the research process effectively. You can either visit a SERVPRO in the Garland, TX, area or log on to their CIC system to look up claims based on state, region and county. No more long nights. Take advantage of all the work this top-ranked restoration firm has done.

1. Organization Through Database Creation

To help insurers cut back on the level of tediousness that is involved in the claims process, SERVPRO created a database that would allow insurers to search for claims and performance numbers. Mainly, the idea was to present a non-biased assessment of typical claims and to allow for the tracking of new claims without pressuring outcomes, so the CIC was born.

2. Claims Information Center

Any insurance agent wants to be able to collect information as quickly as possible. Despite common beliefs, they don’t want to delay insurance claim approvals. Thankfully, the CIC, or Claims Information Center, helps to streamline the process by allowing agents to search by claim location and type.

3. ReportER

ReportER is the corporate database of SERVPRO, and it is where they keep track of all claims and projects. The Managed Dashboard is the access point provided to insurers so that they can utilize the database for research and updates of current working claims.

While tedious, the insurance claim process is an essential part of the coverage and ensures that people are being correctly and adequately covered for actual loss. In order to make the process more streamlined the Claims Information Center was established in the ReportER database. This database provides insurers with an accurate depiction of claim expenses and timelines, allowing them to make accurate judgments about client losses. However, beyond assessment, the Managed Dashboard allows for the organization of projects in one easy-to-use platform.